| Plan | Raw events and sessions |
|---|---|
| Free | 24 hours |
| Operator | 90 days |
| Network | 2 years |
Older raw data is deleted every hour. Aggregate server charts (per-minute totals for 30 days, then hourly and daily totals) hold no player data and are kept longer, whatever the plan.
Other data
- Player profiles and store purchases are not pruned by age yet. They stay until you erase a player or delete the organisation. The privacy policy says it will be updated before that changes.
- Players with an active ban are kept past the plan window until the ban ends. Owners can turn this off in Settings, Data & privacy, with the switch Keep players with an active ban.
- Stored punishment reasons are kept for the shorter of your plan's window and the period you choose: 30, 90 (default) or 365 days.
- Abuse flags follow your plan's window.
- Account data stays until you delete your account.
- Usage counters and report history are kept for up to 400 days.
- Encrypted backups roll off within 5 weeks.
After a downgrade
Older data is hidden straight away and deleted only after a 30-day hold. See downgrade and the 30-day hold.
Keep it longer
Export before it ages out. See export your data.