Add your first server

The Add a server wizard has four steps: Game, Name, Install and First data. Claim codes last 30 minutes and work once.

Getting startedUpdated 2 min read

A new organisation with no servers opens on one setup page. Later, go to Settings, then Servers & agents, then Add a server. Only owners and admins can add servers.

The four steps

  1. Game. Pick the game. This decides which metrics and install instructions you get. FiveM and RedM are different choices, so pick the right one.
  2. Name. Give it a label such as survival or lobby. You can leave it empty: the agent can supply a name from its own config.
  3. Install. The wizard shows a claim code that looks like SS-XXXX-XXXX-XXXX, the download, and a config snippet for your game. See install by game for the steps per game.
  4. First data. A checklist ticks off three things: Agent enrolled with its own key, First batch received and First readings stored.
The Add a server wizard on its Name step, where you choose a full agent or basic mode

What the claim code is

The code works once and expires after 30 minutes. It is not a password. The agent uses it one time to register its own public key; after that every batch it sends is signed with a private key that never leaves your machine. If a code expires or is used, open the server's settings and click New claim code.

How long until data appears

Agents send a batch every 10 seconds, so the first numbers normally appear within a minute of a successful claim. If the checklist stays on "waiting", see the agent is not sending data.

Limits

Free allows one server. If you add a server beyond your plan, it is blocked on creation with a plan-limit message; if you later drop to a smaller plan, extra servers are paused, not deleted (details). A Velocity proxy and each backend server count as separate servers.

Still stuck? Email [email protected] with the server name and what you see. For a rejected claim code or no data, include the output of the agent’s status command.