Basic mode: monitor a server with nothing to install

Add a server by its public address and see players online, map, version and uptime. No agent, no player data.

Getting startedUpdated 1 min read

Basic mode is for servers where you cannot or do not want to install anything. ServerStats queries the public address you enter about once a minute (less often while it is offline) and records player count, map, version and uptime. It receives no player data, so there are no player profiles, retention or lag details.

Add one

Use Add a server, pick the game and choose basic mode, then enter the host and the game port players connect to. The query port is worked out from it for each game. The server has to answer the game's public query (for Steam games, the A2S query).

Check an address first

The free server status checker runs the same query once, without an account.

What you can and cannot do

  • Alerts work: an offline alert fires when the query stops answering.
  • Charts show uptime, players over time, map and version changes.
  • Everything that needs the agent, such as TPS or frame time, sessions, retention, store revenue by player and moderation, needs an agent. Install one later and the server keeps its history.

More on how the queries work: basic mode guide.

Still stuck? Email [email protected] with the server name and what you see. For a rejected claim code or no data, include the output of the agent’s status command.